Privacy Policy

Last updated: November 30, 2025

1. Introduction

GigSentry ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

This policy is prepared in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection regulations.

2. Information We Collect

We collect the following types of information:

  • Personal Information: Email address (for account management) and Telegram user ID (for notification delivery)
  • Job Search Criteria: Your Upwork job search preferences and notification settings
  • Usage Data: Information about how you interact with our service, including IP address, browser type, and device information

3. How We Use Your Information

We use your information to:

  • Provide and maintain our service
  • Send you job notifications via Telegram based on your search criteria
  • Manage your account and subscription
  • Communicate with you about service updates, security alerts, and customer support via email
  • Improve and optimize our service
  • Comply with legal obligations

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

  • Service Providers: Including Telegram for delivering notifications and other trusted third parties who assist in operating our service
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal data. This includes encryption, secure servers, and regular security assessments. However, no method of transmission over the internet is 100% secure.

6. Your Rights Under GDPR

Under the General Data Protection Regulation (GDPR), you have the following rights:

  • Right of Access: You have the right to access your personal data
  • Right to Rectification: You can request correction of inaccurate data
  • Right to Erasure: You can request deletion of your data ("right to be forgotten")
  • Right to Object: You can object to data processing
  • Right to Data Portability: You can request your data in a portable format
  • Right to Withdraw Consent: You can withdraw your consent at any time
  • Right to Lodge a Complaint: You can file a complaint with your local data protection authority

To exercise any of these rights, please contact us at info@gigsentry.com

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

8. Subscription Cancellation

You can manage your subscription at any time from your account settings.

For more information about refunds and the right of withdrawal, please see our Refund Policy.

9. Analytics and Tracking

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your experience on our website. You can control cookies through our cookie consent banner or your browser settings.

Statsig Analytics

We use Statsig, a third-party analytics service, to understand how users interact with our application and improve our service. Information collected includes:

  • Anonymized user identifiers (hashed, non-reversible)
  • Page views and navigation patterns
  • User interactions and clicks
  • Device and browser information
  • Geographic location (country/region level)

Privacy Protection: We hash all user identifiers before sending them to Statsig, ensuring that your original user ID is never exposed to third parties.

Learn more about Statsig's privacy practices: https://www.statsig.com/privacy

Google Analytics

We use Google Analytics to analyze website traffic and usage patterns. Google Analytics uses cookies to collect information about your use of our service.

Your Choices

You can opt out of analytics tracking by:

  • Declining cookies through our cookie consent banner
  • Using browser "Do Not Track" settings
  • Installing browser extensions that block analytics
  • Contacting us to request data deletion

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: info@gigsentry.com